{
  "crds_version": "0.1",
  "kind": "base",
  "id": "crds:cve-2024-57726",
  "revision": 1,
  "title": "SimpleHelp — technician keys grant server administrator",
  "summary": "SimpleHelp 5.5.7 and earlier let a low-privileged technician mint an application programming interface (API) key carrying more rights than they hold, and that key raises them to server administrator.",
  "source_type": "cve",
  "severity": "critical",
  "cvss": {
    "score": 9.9,
    "vector": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H",
    "version": "3.1"
  },
  "epss": 0.66601,
  "exploitation": {
    "known_exploited": true,
    "exploit_available": false,
    "attack_complexity": "low",
    "kev_added": "2026-04-24",
    "prerequisites": "A low-privileged technician account on the SimpleHelp server."
  },
  "remediation": {
    "patch_available": true
  },
  "mitre_attack": [
    "T1078"
  ],
  "kill_chain": "privilege_escalation",
  "recommended_action": "Upgrade SimpleHelp past 5.5.7 now and revoke every existing technician key; ransomware crews use this pair, so review who currently holds the admin role.",
  "confidence": "high",
  "provenance": [
    {
      "fields": [
        "cvss",
        "exploitation.attack_complexity",
        "exploitation.exploit_available",
        "references",
        "published_at"
      ],
      "source": "https://nvd.nist.gov/vuln/detail/CVE-2024-57726",
      "retrieved_at": "2026-09-24T08:51:39.744Z",
      "confidence": "high",
      "extractor": "scrty-crds-pipeline/0.1"
    },
    {
      "fields": [
        "exploitation.known_exploited",
        "exploitation.kev_added"
      ],
      "source": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog",
      "retrieved_at": "2026-09-24T08:51:39.744Z",
      "confidence": "high",
      "extractor": "scrty-crds-pipeline/0.1"
    },
    {
      "fields": [
        "epss"
      ],
      "source": "https://api.first.org/data/v1/epss?cve=CVE-2024-57726",
      "retrieved_at": "2026-09-24T08:51:39.744Z",
      "confidence": "high",
      "extractor": "scrty-crds-pipeline/0.1"
    },
    {
      "fields": [
        "title",
        "summary",
        "severity",
        "remediation",
        "mitre_attack",
        "kill_chain",
        "recommended_action",
        "confidence",
        "tags",
        "exploitation.prerequisites"
      ],
      "source": "https://nvd.nist.gov/vuln/detail/CVE-2024-57726",
      "retrieved_at": "2026-09-24T08:51:39.744Z",
      "confidence": "high",
      "extractor": "claude-code"
    }
  ],
  "references": [
    {
      "type": "cve",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2024-57726",
      "label": "NVD record"
    },
    {
      "type": "cisa",
      "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog",
      "label": "CISA Known Exploited Vulnerabilities catalog"
    },
    {
      "type": "writeup",
      "url": "https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/"
    },
    {
      "type": "writeup",
      "url": "https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/"
    },
    {
      "type": "writeup",
      "url": "https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce"
    }
  ],
  "published_at": "2025-01-15T23:15:09.520Z",
  "issued_at": "2026-09-24T08:51:39.744Z",
  "tags": [
    "simplehelp",
    "remote-support",
    "privilege-escalation",
    "ransomware",
    "kev"
  ]
}